We're happy to help — most questions are answered below.
From the pond, tap the trophy icon in the bottom-left corner to open "Grown-Ups Corner." A parent solves a quick math problem to get in, then can purchase the Full Pond Unlock — a single $3.99 purchase that unlocks all six mini-games, the full 36-duck roster, feats & Legendary ducks, and every pond upgrade. Forever, with no subscription.
Open "Grown-Ups Corner" (trophy icon, behind the math gate) and tap Restore Purchases. Make sure you're signed in with the same Apple ID you purchased with. If you bought it as part of Family Sharing, make sure Family Sharing is turned on for that device.
Yes — the Full Pond Unlock supports Apple's Family Sharing. Once one family member purchases it, everyone in the Family Sharing group can unlock it on their own devices at no extra cost.
In "Grown-Ups Corner," scroll down to Reset Game and type "yes" to confirm. This erases every duck except the starter, all eggs, and mini-game progress — but it will never remove your Full Pond purchase.
No — the entire game works offline. An internet connection is only used briefly by Apple's App Store to process a purchase or restore.
Yes. Puddle Pals collects no personal information at all — no account, no ads, no analytics. See our Privacy Policy for the full details.
Email us at playpuddlepals@gmail.com and we'll get back to you. It helps to mention your device (iPhone or iPad) and iOS version.